Privacy Policy for Care Direct Salford
Last updated: 22 June 2026
Care Direct Salford (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a fair, lawful, and transparent manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what personal data we collect, how we use it, the lawful bases we rely on, how long we keep it, and your rights.
1. Who We Are
Care Direct Salford
Website: https://caredirectsalford.co.uk/
Email: info@caredirectsalford.co.uk (or your preferred contact email)
Phone: +44 1617898729
We are the data controller for the personal data processed through our website and services.
2. What Personal Data We Collect
We may collect the following categories of personal data:
a. Information you provide directly
- Name
- Email address
- Phone number
- Address (if provided)
- Details included in enquiries or messages
- Attachments you send to us
b. Website usage data
Collected automatically through log files and analytics:
- IP address
- Browser type
- ISP
- Date/time stamps
- Referring/exit pages
- Number of clicks
These are not linked to identifiable individuals.
c. Cookies and tracking technologies
We use cookies to:
- Store visitor preferences
- Improve website functionality
- Analyse website usage
A separate Cookie Policy can be provided if needed.
3. How We Use Your Personal Data
We use your information to:
- Provide and maintain our website
- Respond to enquiries and provide customer support
- Improve and personalise our website
- Analyse website usage and performance
- Send service updates or important notices
- Prevent fraud and maintain security
4. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent — when you submit forms or opt into communications
- Legitimate interests — to operate and improve our website, prevent fraud, and analyse usage
- Contract — when processing is necessary to provide services you request
- Legal obligation — where required by law
5. Sharing Your Personal Data
We do not sell your personal data.
We may share data with:
- Service providers acting on our behalf (e.g., hosting providers, analytics tools)
- Legal authorities when required by law
We ensure all third parties comply with UK GDPR requirements.
6. Data Retention
We keep personal data only for as long as necessary for the purposes described in this policy, or as required by law.
Website analytics data is typically retained for a short period (e.g., 12 months), while enquiry data may be retained longer for service or legal reasons.
7. Data Security
We implement appropriate technical and organisational measures to protect your data from:
- Unauthorised access
- Loss
- Destruction
- Misuse
8. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
- Rights related to automated decision‑making and profiling
To exercise your rights, contact us at:
info@caredirectsalford.co.uk
9. International Data Transfers
If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as:
- UK-approved adequacy regulations
- Standard Contractual Clauses (SCCs)
10. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect children’s data.
11. Links to External Websites
Our website may contain links to third‑party sites. We are not responsible for their privacy practices.
12. Changes to This Privacy Policy
We may update this policy periodically. The “Last updated” date will always reflect the latest version.
13. Contact Information
If you have questions about this Privacy Policy or how we handle your data, contact:
Data Protection Contact
Care Direct Salford
Email: info@caredirectsalford.co.uk